Customer Relationship Management

Customer Relationship Management

Customer Relationship Management (CRM) refers to practices, strategies, and technologies that organizations use to manage and analyze customer interactions and data throughout the customer lifecycle. The goal of CRM is to improve customer relationships, enhance customer retention, and drive sales growth. Here’s an overview of Customer Relationship Management:

System Analysis and Design technology

System Analysis and Design technology

System Analysis and Design (SAD) is a methodology used in information technology (IT) to structure systems and processes to meet specific business needs and objectives. It involves a systematic approach to analyzing, designing, implementing, and maintaining information systems. Here’s an overview of the technology and methodologies involved in System Analysis and Design: